Legal
Privacy Policy
Last updated: August 2025
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address and service address when you request a quote, make a booking or contact us.
2. How We Use Your Information
We use your information to provide and confirm our cleaning services, send booking confirmations and updates, respond to enquiries and improve our services. We do not sell your personal information to third parties.
3. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
4. Cookies
Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings. Essential cookies required for the website to function cannot be disabled.
5. Third-Party Services
We may use trusted third-party services (such as email providers) to help us operate our business. These parties are obligated to keep your information confidential.
6. Your Rights
You have the right to access, correct or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.
7. Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for tax purposes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at seum.8263.au@gmail.com or +61 414 663 145.